DATE: November 12
TIME: 1:00 – 2:00 PM ET
Hiring in franchising often becomes decentralized as systems grow, which can lead to inconsistent practices, uneven service delivery, and costly turnover. Without clear hiring resources available, franchisees may rely on intuition, creating wide variation in candidate quality across units. This session addresses how franchisors can implement scalable, easy-to-use hiring frameworks that protect brand standards while still giving franchisees flexibility. We’ll also explore how using psychmetric assessments, such as the McQuaig suite, can bring structure and objectivity to the process, helping both franchisors and franchisees identify the right people with confidence. Attendees will learn how to balance consistency with autonomy, reduce hiring mistakes, and create alignment across the network, ultimately improving performance and customer experience system-wide.
Key Learning Objectives
- Learn how to design simple, repeatable hiring processes for franchise systems.
- Explore how assessments create consistency in people decisions.
- Understand how to balance franchisor oversight with franchisee independence.
Audience Fit
A strong fit for franchisors, HR leaders, and franchise development teams looking to enhance hiring practices across their networks.
Learn & Grow webinars are eligible for 50 CFE participation credits each! Learn more about CFE program here.
SPEAKERS:
Vanessa Vasilakeris is a dynamic leader with over a decade of experience helping hiring managers and HR professionals build, grow, and develop individuals and teams. As Head of Product and Customer Success at McQuaig, she combines deep expertise in recruitment and talent management with a passion for innovation. Venessa has led the development of tools that empower organizations to make better people decisions, enhance productivity, and foster stronger human connections.