Artificial intelligence (AI) is everywhere. It’s in homes, schools, hospitals, the palms of our hands, and even embedded into our sunglasses.  While AI seemed…

Step 1: Create a clear AI governance framework This doesn’t need to be complicated, but it does need to be intentional. Franchise systems deal…

Consider what happens after a strong marketing campaign does exactly what it was designed to do. A prospective customer calls a location, submits an…