New Canadians in Franchising

Malika Rezgani, Lice

Malika Rezgani was working in a medical office in down­town Toronto when she decided to do some light reading during one of her downtimes. A rehab support worker at the time, Rezgani always dreamed of opening her own business via franchising, but with her busy schedule, could never find the right time to explore the opportuni­ties available to her.

As fate would have it, the clinic where Rezgani worked subscribed to Franchise Canada.

“For me, starting my franchising career began by sim­ply picking up the magazine and reading it,” she reflects.

Though franchising was always at the back of her mind, Rezgani’s interest in the business model resur­faced after reading an article on Lice Founder & CEO, Dawn Mucci.

Mucci founded Lice in 2001 after she rec­ognized a growing number of concerned parents were in search of safe and chemical-free solutions to remove their children’s head lice. Today, Lice clinics can be found across the country, offering families natu­ral and eco-friendly lice removal products and services.

Promising a stress free – and even fun – experience, Lice consultants and franchisees do more than remove the pesky bugs. Education is a key aspect of the business, as Mucci and her franchise partners have made it a priority to equip clients and the public with lice removal and prevention knowledge.

Rezgani was immediately impressed with the unique business model and its projected growth. More impor­tantly, she knew a career with the franchise would be a perfect fit with her personal and professional qualities.

“As a Lice franchisee, you interact with people every day,” Rezgani says. “You’re not just going through the process of removing lice, you’re responsi­ble for providing emotional support to clients who are stressed about their situation. I was conducting similar work as a support worker, so I knew I would be happy working with the franchise.”

Today, Rezgani is a multi-unit franchisee with Lice, having opened her first clinic in February 2017 covering the Hamilton and Burlington, Ontario regions. Only a few months later, her second location opened in Niagara Falls, Ontario.

Rezgani’s life as a small business owner has given her the freedom to manage her career independently while continuing her passion for working with people. And she says she can thank her on-a-whim decision to pick up Franchise Canada for all of it.

“Without Franchise Canada and the CFA I don’t know if I would have made the step towards franchising. I prob­ably never would have discovered Lice!”