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By Blair A. Rebane and Eric C. Little, Borden Ladner Gervais LLP The COVID-19 pandemic has had a significant impact on businesses in almost every sector. For franchisors, managing the effects of the pandemic on…
By Sue Vandittelli The CFA Ombudsman Program was launched in 2002 to assist members with the resolution of disputes arising from business issues. The Ombudsman assists franchisors and franchisees in resolving their disputes to their…
Through these uncertain times, one thing is for sure. You are not alone. The CFA community is here to help. Last year – when the CFA shifted its strategic focus to creating a strong sense…
"Can my franchisor appoint another franchisee two kilometres away from me – I thought my location was exclusive?” …is a question you should know the answer to before you sign your franchise agreement. One of…
We all know that marketing is a very important part of franchise systems. It is equally important to franchisees and franchisors. As a new franchisee joining an established system, you will want to be aware…
To have exclusive property or not? It’s a question on many prospective franchisees’ minds. Why? Because there are pros and cons to both! Protected areas may be defined by distance, radius, postal codes, municipalities or…
Despite best efforts, there may come a time during a franchise partnership where franchisee and franchisor disagree. Here are the most common resolution alternatives for franchisee and franchisor disputes: Open Communication - Many issues can…