The Myths and Facts of Standout Customer Service
Easy ways that small business owners can improve the customer experience—at every stage of their journey No matter the sector, franchised small business owners face...
Category : Advice & Tips
As a franchisee in Ontario, what do I need to know about employee terminations?
Many entrepreneurs begin their commercial journey by opening a franchise. As first-time business owners, navigating the laws that govern employment relationships can be challenging. Often...
What should I consider before investing in an emerging franchise brand?
Franchising has long been a pathway to entrepreneurial success, offering individuals the opportunity to run a business with a proven model and established brand. While...
Marketing’s Inclusion Revolution
By putting diversity and inclusion at the forefront of your marketing and hiring efforts, your small business can reach all-new audiences Often the first exposure...
How do franchisors harness data to better understand their franchisee leads? And as a would-be franchisee, how can I ensure that my online presence paints a good picture for my ideal franchisor?
In the fast-paced, highly competitive world of franchise development, understanding potential franchisee leads is paramount to franchise system success, and as the landscape evolves, so...
What’s the importance of franchise advisory councils?
In a 2018 booklet titled “Building a Franchise Advisory Council That Gets Results,” published by Franchise Business Review, the authors state: “Franchise advisory councils (FACs)...
How Can the Temporary Foreign Worker Program Help Small Businesses?
A federal program is available to help franchisors and franchisees bring skilled workers to Canada. But who can benefit—and how? This article ran in our...
Location, Location, Location
A breakdown of what you need to be aware of when considering whether to go new or previously owned with a franchise location Many prospective...
What factors should I know about when choosing a site for my business?
There’s a tried-and-true adage that floats around in the field of commercial real estate: location is everything. It sounds simple, but choosing the right site...
What’s the difference between a franchise disclosure document and a franchise agreement?
A franchise disclosure document (FDD) and a franchise agreement are two of the most important documents involved in buying a franchise. However, the differences between...