In this episode, we talk to multi-unit Subway Canada franchisee Kelly-Anne Pelley, who operates six Subway restaurant locations in Newfoundland & Labrador and 10 more in Cape Breton, Nova Scotia with her husband and daughter.
Kelly-Anne was recently named the Best Franchisee of Canada Gold winner, and travelled to Florence, Italy this past winter for the Best Franchisee of the World global competition. As the Canadian finalist, she participated alongside finalists from other regions, including the United States, Mexico, Brazil, and DACH (Germany, Austria, and Switzerland).
Here, Kelly-Anne gives us a behind-the-scenes look at her whirlwind trip to Italy and her experience participating in this global competition with top franchisees from other parts of the world. She also shares her path to success (spoiler alert: it involved an awful lot of hard work), the secrets to franchising with family, advice for future franchisees, and much more.