At its 2019 international convention, PuroClean announced its companywide implementation of Xactware’s Restoration ManagerTM solution. Across the United States and Canada, the PuroClean Network will now have access to the Restoration Manager enhanced suite of third-party administrator (TPA) compliance and project-planning tools. Xactware is a Verisk (Nasdaq:VRSK) business.
Restoration Manager is a job management application that helps restoration professionals coordinate tasks and streamline work. PuroClean executives are excited about the many new features in Restoration Manager. Among the most significant are Google Maps functionality and two-way integration with Xactimate®.
“Our goal is to provide world-class service to our local and national accounts alike,” said Steve White, PuroClean president and COO. “I’m happy to say that our adoption of Restoration Manager and its transparent, companywide project portal represents absolute progress toward that goal and assists us in further providing relentless customer service.”
Bud Summers, PuroClean executive vice president of operations and training, said that Restoration Manager will vastly improve the services that PuroClean offices provide to their customers. “The implementation of the Restoration Manager software is a great step forward for us. It will increase our franchises’ efficiency in the office and in the field.”
PuroClean’s network spans more than 280 franchises throughout the United States and Canada. Using Restoration Manager, these franchises will now have a more efficient system for documenting, tracking, managing, and improving both TPA and non-TPA jobs.
“We’re excited for the opportunity to support PuroClean,” said Xactware’s president, Mike Fulton. “It’s a company dedicated to providing a high level of customer service, and we hope to continue to be a part of PuroClean’s success for many years to come.”
Since 2001, PuroClean has become one of the fastest-growing restoration franchise companies in North America. Each year, PuroClean performs thousands of jobs, providing restoration services from common household mishaps to large-scale disasters.
For more information on PuroClean, call 1-800-775-7876 or visit www.puroclean.com.
For more information about Xactware’s solutions, call Xactware at 1-800-424-9228 or visit www.xactware.com.
Known as the “Paramedics of Property Damage®,” PuroClean provides water damage remediation, flood water removal, fire and smoke damage remediation, mold removal, and biohazard cleanup to commercial and residential customers. Founded in 2001, PuroClean has a comprehensive network of 280-plus franchise offices across North America. PuroClean technicians are thoroughly screened, insured, and trained in utilizing the latest in mitigation technology and procedures, while operating under a strict code of ethics. Each PuroClean office is independently owned and operated. For more information about PuroClean, contact 1-800-775-7876 or visit www.puroclean.com; for franchise information, visit www.puroclean.com/franchise.
Xactware specializes in technologies for the property insurance, remodeling, restoration, and mortgage and lending industries. Xactware’s tools provide claims estimating, contents replacement, claims management, and property maintenance solutions for desktop and online platforms. Xactware’s services include repair cost research and reports, aerial imagery, and real-time business intelligence. Xactware has been providing cloud services for customers since 1995. Xactware is a Verisk (Nasdaq:VRSK) business. For more information about Xactware’s solutions, contact 1-800-424-9228 or visit www.xactware.com.