Franchise Canada ChatsFranchise Canada Chats PodcastSeason 7

Season 7 Episode 10 | Pet Valu: Paws and Claws Franchising with Jalal Mir

The majority of Jalal Mir’s working life has been dedicated to paws and claws. In Iran, he became a vet and he was in the wholesale business, importing high-quality pet care goods and overseeing a team of more than 100 employees.

After immigrating to Canada, he brought that level of understanding to Pet Valu, being on the sales floor, rather than being “one man in a room with a laptop.”

The Richmond Hill, Ontario-based franchisee opened his location 11 months ago and is already looking to expand to multiple units.

On this episode of Franchise Canada Chats, we discuss:

  • Balancing novelty, risk, and trustworthiness in the retail franchise industry;
  • Creating trust when handling customers’ loved pets;
  • Standing out in the booming pet care industry;
  • And so much more!
Gary Prenevost, president, FranNet of Southern Ontario and Eastern Canada; Jalal Mir, franchisee, Pet Valu, Oak Ridges, Richmond Hill