A well-structured and efficient operations process serves as the backbone of a successful franchise system and is the only way to ensure consistency, quality, and a streamlined performance across all franchise locations.
Mark Siebert, CEO of iFranchise Group, examines the five items that emerging franchisors should know about how to develop and maintain operations manuals, including the information that should be included to ensure that franchisees follow standards and procedures within their franchise system, and more.
