Malika Rezgani was working in a medical office in downtown Toronto when she decided to do some light reading during one of her downtimes. A rehab support worker at the time, Rezgani always dreamed of opening her own business via franchising, but with her busy schedule, could never find the right time to explore the opportunities available to her.
As fate would have it, the clinic where Rezgani worked subscribed to Franchise Canada.
“For me, starting my franchising career began by simply picking up the magazine and reading it,” she reflects.
Though franchising was always at the back of her mind, Rezgani’s interest in the business model resurfaced after reading an article on Lice Squad.com Founder & CEO, Dawn Mucci.
Mucci founded Lice Squad.com in 2001 after she recognized a growing number of concerned parents were in search of safe and chemical-free solutions to remove their children’s head lice. Today, Lice Squad.com clinics can be found across the country, offering families natural and eco-friendly removal products and services.
Promising a stress free – and even fun – experience, Lice Squad.com consultants and franchisees do more than remove the pesky bugs. Education is a key aspect of the business, as Mucci and her franchise partners have made it a priority to equip clients and the public with removal and prevention knowledge.
Rezgani was immediately impressed with the unique business model and its projected growth. More importantly, she knew a career with the franchise would be a perfect fit with her personal and professional qualities.
“As a Lice Squad.com franchisee, you interact with people every day,” Rezgani says. “You’re not just going through the process of removing lice, you’re responsible for providing emotional support to clients who are stressed about their situation. I was conducting similar work as a support worker, so I knew I would be happy working with the franchise.”
Today, Rezgani is a multi-unit franchisee with Lice Squad.com, having opened her first clinic in February 2017 covering the Hamilton and Burlington, Ontario regions. Only a few months later, her second location opened in Niagara.
Rezgani’s life as a small business owner has given her the freedom to manage her career independently while continuing her passion for working with people. And she says she can thank her on-a-whim decision to pick up Franchise Canada for all of it.
“Without Franchise Canada and the CFA I don’t know if I would have made the step towards franchising. I probably never would have discovered Lice Squad.com!”
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