2024 Franchisees’ Choice Designation

The Franchisees’ Choice Designation honours CFA member franchise systems with exceptional rankings in franchisee satisfaction.

The Franchisees’ Choice designees are CFA member franchise brands who voluntarily took part in an independently administered survey.

Franchisees were asked to assess their franchisor in key areas of the franchise business model, including the franchisee selection process, franchisee information package, leadership, business planning and marketing, training, and support, as well as ongoing operations and the relationship between the franchisor and franchisee.

In the due diligence process of investigating a franchise opportunity, speaking with existing franchisees about the opportunity being explored is essential. For prospective franchisees, the Franchisees’ Choice Designation identifies that a franchise brand has received a solid endorsement through its satisfaction ratings from its franchisees. The 2024 Franchisees’ Choice Designees are representative of the spectrum of franchise opportunities and the diversity and standard of excellence of CFA members.

By recognizing our Franchisees’ Choice Designees, we honour the fundamental principle of franchising: collaborating in synergy, achieving mutual success and thriving together. We extend our heartfelt congratulations to the Franchisees’ Choice Designees of this year, for earning the trust and admiration of their franchisees through their exceptional efforts and commitment.

Sherry McNeil, President and Chief Executive Officer, Canadian Franchise Association

The Canadian Franchise Association (CFA) is pleased to announce the recipients of the 2024 Franchisees’ Choice Designation. Winners of the awards were recognized at the CFA’s Recognition Awards Luncheon during the CFA National Convention on April 7, 2024, at the Westin Hotel in Montreal, Quebec. This is the 14th annual awards program recognizing franchise systems that have been awarded the Franchisees’ Choice Designation. For franchise systems winning multiple times in a row, the CFA has introduced special logos that these companies can use to promote their consistent high marks.